Employee-owned Smartphones: Seize the Opportunity, Free RIM (Research In Motion) White Paper

Employee-owned Smartphones: Seize the Opportunity, Free RIM (Research In Motion) White Paper

Discover new strategies and policies IT management is using to embrace the personal mobility wave in their organizations.

It's no longer feasible for an IT department, regardless of company size, to ignore the smartphone push from the majority of the employee population. IT management must attempt to channel the chaos and determine ways to embrace the personal mobility wave while maintaining effective security and management measures, especially in relation to the corporate network. This new environment calls for innovative mobile strategies, new policies, and a fresh approach to allowing smartphones access to corporate resources. IT management must take a leadership role in setting those strategies and policies. Download this white paper to learn more.

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Read full history - Employee-owned Smartphones: Seize the Opportunity, Free RIM (Research In Motion) White Paper

The State of EHR Adoption: On the Road to Improving Patient Safety, Free VMware, Inc. Research Report

The State of EHR Adoption: On the Road to Improving Patient Safety, Free VMware, Inc. Research Report

"The State of EHR Adoption: On the Road to Improving Patient Safety"

Download this report, sponsored by VMware, to discover how organizations are overcoming obstacles to adoption, how they are benefitting from EMR/EHR solutions, and where the industry is going next.

Despite being identified as an essential tool to support quality care initiatives, improve patient safety and reduce healthcare costs, Electronic Medical and Health Record (EMR/EHR) systems have been stuck in a slow growth cycle. However, pressure is quickly mounting on caregivers to adopt and demonstrate meaningful use of EMR/EHR technology. Healthcare Informatics Research recently interviewed nearly 500 healthcare organizations to shed light on the current state of EMR/EHR adoption.

Offered Free by: VMware, Inc.

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Read full history - Created a banner for a foot specialist.

Differentiate Your Company with Complete CRM, Free Oracle Corporation White Paper

Differentiate Your Company with Complete CRM, Free Oracle Corporation White Paper

This white paper will expand on what Oracle defines as Complete CRM – how businesses can better engage customers and users, manage customer transactions, and analyze results to adapt and take advantage of changing business and economic circumstances to realize greater value from CRM.

The spread of Web 2.0 concepts in everyday consumer activities has altered the way people relate to one another and how information is delivered. In a highly networked world where people can comment, connect, and express their own opinions and ideas, it's important that CRM solutions understand these new types of relationships that break through traditional organizational boundaries – and empower you to adapt to these new ways of interacting and doing business.

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Circumstances and Customers Have Changed. Has Your Loyalty Program Kept Pace?, Delivering Value with PeopleSoft Human Capital Management 9.1,

Circumstances and Customers Have Changed. Has Your Loyalty Program Kept Pace?, Free Oracle Corporation Video White Paper

Watch this Video White Paper to learn the new rules of customer loyalty in a business environment where customers have greater access to information, to choices and to each other.

We have all read the statistic that says it costs five times more to acquire a customer than to retain one. And, intuitively we all know that customers are more difficult to get, keep, and grow than ever before — and especially during these tough economic times. Delivering Value with PeopleSoft Human Capital Management 9.1, Free Oracle Corporation White Paper Read how PeopleSoft HCM version 9.1 delivers over 270 features and 8 new solutions and how you can benefit from these enhancements and innovations, and gain a competitive advantage. Oracle HCM applications provide organizations of all sizes and industries across the globe with end-to-end human capital management capabilities that help reduce costs and increase employee productivity.

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Read full history - Circumstances and Customers Have Changed. Has Your Loyalty Program Kept Pace?, Delivering Value with PeopleSoft Human Capital Management 9.1,

The Customer Loyalty Playbook: 4 Steps To Build Loyal, High-Value Customers, Human Capital Institute Webcast: ROI Speak! Free Oracle Corporation Brief

The Customer Loyalty Playbook: 4 Steps To Build Loyal, High-Value Customers, Free Oracle Corporation Brief

Maximize your revenues with this step by step brief to building customer loyalty.

Loyal customers are your company's most valuable asset. While many organizations have struggled in these challenging economic times, companies that have tapped into the long-term loyalty of their customers have thrived. Logically, this makes sense. Not only is it less expensive to retain a customer than to acquire a new one, loyal customers spend more, try other brand offerings, purchase more profitable products and services, and are more likely to refer customers to your business. The longer a customer is loyal, the more profit the company gains. Read this brief to learn four steps to help guide your customer loyalty strategy.

Three HR Trends You Cannot Ignore, Free Perceptive Software, Inc. Article

Learn the value of an Enterprise Content Management system for HR professionals.

Human Capital Institute Webcast: ROI Speak! Use Business Language to Make Your Case, Free Oracle Corporation On-Demand Webcast Get insights about collecting data that demonstrates business impact, and how talent creates value, measured in business dashboard terms. Do you speak language understood by your CFO, CIO and CEO? To get and keep a seat at the executive table, senior HR and talent leaders need to communicate in the language of business, especially when making their ROI case for talent initiatives. This webcast will cover a successful talent case study, from work done at Wachovia, pitched to the perspective of business decision makers. It passes the tests of HR's credibility and role as a valued business partner (earned by diagnosing, prescribing, and implementing targeted and relevant interventions), and by partnering with executive leaders using information they need to run their business and produce results. Human Resources technology decisions are driven by a need to access information and report on it meaningfully. There are three major trends that present some daunting tasks for HR departments. However, each can be reasonably managed with the right technology, like an Enterprise Content Management (ECM) system that can tie the information in different systems together and keep control of it through its lifecycle.

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Read full history - The Customer Loyalty Playbook: 4 Steps To Build Loyal, High-Value Customers, Human Capital Institute Webcast: ROI Speak! Free Oracle Corporation Brief

Leveraging the Power of Social Media, Free Oracle Corporation White Paper

Leveraging the Power of Social Media, Free Oracle Corporation White Paper

Learn how to utilize social media to increase customer loyalty.

How can you harness the total power of social media with Return-on-Investment (ROI) metrics that satisfy your CEO? Download this free white paper and find out how to "Drive Sales Effectiveness with Enterprise-Ready Web 2.0 Solutions," "Harvest Social Knowledge for Customer Service," and learn how "Social CRM Turns Customers into Competitive Advantage." Creating Enduring Customer Relationships, Free Oracle Corporation White Paper Learn how investing in a new loyalty solution or improving your existing one will enable you to truly differentiate your business around the customer experience and drive lasting relationships. In today's environment, customers are spending less yet competition is more intense than ever. Loyalty initiatives must evolve beyond traditional reward programs to become a strategic part of the company's customer vision.

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Read full history - Leveraging the Power of Social Media, Free Oracle Corporation White Paper

Aplicaciones Oracle CRM on Demand: Opciones para la visión comercial y respuesta al cliente, Free Oracle Corporation White Paper

Aplicaciones Oracle CRM on Demand: Opciones para la visión comercial y respuesta al cliente, Free Oracle Corporation White Paper

Este documento analiza los beneficios que las organizaciones pueden obtener al desplegar aplicaciones CRM on Demand dentro de la función de ventas.

La función de ventas representa "los pies en la calle" que son directamente responsables de generar ingresos para las organizaciones. Debido a su modelo de entrega de despliegue rápido, las aplicaciones de CRM on Demand han abierto las puertas a la funcionalidad de CRM a este grupo de manera que responde a las necesidades diarias de los vendedores y los requisitos empresariales de las organizaciones. Este documento también describe lo que Oracle puede ofrecer a las organizaciones en búsqueda de soluciones CRM para las ventas, a través de un mecanismo de ejecución flexible. Este documento tambien incluye un estudio de casos de clientes. Ademas incluye la visión proporcionada por un participanteanónimo de una compañía de publicación grande donde se explora el proceso de decisión, el uso del producto y los beneficios obtenidos a traves del uso de Oracle CRM On Demand.

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Read full history - Aplicaciones Oracle CRM on Demand: Opciones para la visión comercial y respuesta al cliente, Free Oracle Corporation White Paper

Nube Privada Para Plataforma Como Servicio con Oracle Fusion Middleware,Reducción de los Costos Gracias a una Mejor Utilización de los Servidores,

Nube Privada Para Plataforma Como Servicio con Oracle Fusion Middleware, Free Oracle Corporation White Paper

Evoluciona con este fantástico fenómeno de la computación en nube.

Las oportunidades de mejorar el rendimiento y la eficacia de TI mediante la centralización de recursos aumentaron drásticamente en los últimos años gracias a la maduración de tecnologías, como las arquitecturas SOA, la virtualización, la computación en mallas (grid computing) y la automatización administrativa. Como consecuencia natural, surgió lo que cada vez más se conoce como “computación en nube" (cloud computing), en la que un consumidor de capacidades computacionales las establece o usa “en la nube” (es decir, a través de una red) en forma de autoservicio, sin que tenga participación directa en cómo se obtienen esas capacidades. Reducción de los Costos Gracias a una Mejor Utilización de los Servidores, Free Oracle Corporation White Paper Debido a que las organizaciones de IT soportan prioridades comerciales que cambian dinámicamente y enfrentan presiones económicas, es fundamental mantener la agilidad del centro de datos. Al consolidar los sistemas con la última tecnología de servidores y aprovechar las técnicas de virtualización, las empresas pueden optimizar la eficiencia del centro de datos, obtener flexibilidad y reducir los costos operativos, sin sacrificar el rendimiento ni perjudicar los niveles de servicio.

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Read full history - Nube Privada Para Plataforma Como Servicio con Oracle Fusion Middleware,Reducción de los Costos Gracias a una Mejor Utilización de los Servidores,

Demostración de CRM On Demand en Flash, ¿Cuál es Su Estrategia de Ventas Para Épocas de Recesión?Free Oracle Corporation Demo

Demostración de CRM On Demand en Flash, Free Oracle Corporation Demo

Vea la última Demostración de ventas de CRM On Demand en Flash.

Entérese de cómo alcanzar mejores resultados con mayor rapidez en menos de 4 minutos. Vea el producto real desde la perspectiva del usuario: pronósticos, gestión de flujos de ventas, vistas de cuentas, análisis y mucho más. No espere más, ¡regístrese ahora!

Mejores Prácticas Para la Gestión de Costos del Centro de Datos Mediante la Consolidación de Aplicaciones y Servidores, Free Oracle Corporation White Paper

Descubra come las empresas aprovechen las mejores prácticas para la administración de IT, la implementación de aplicaciones, los procesos de trabajo y el control de costos.

Invertir en los sistemas Sun de Oracle con procesadores Intel permite que las empresas reduzcan sus gastos y logren un mejor alineamiento entre las tareas de TI y las necesidades y los objetivos comerciales. Al incorporar los potentes servidores Sun de Oracle en el centro de datos, las empresas pueden disfrutar un mejor rendimiento de las aplicaciones y una gestión detallada de la energía. Como resultado, pueden implementar las mejores prácticas en los procesos de TI, garantías de nivel de servicio, tareas de backup y recuperación, y control de costos.

¿Cuál es Su Estrategia de Ventas Para Épocas de Recesión?, Free Oracle Corporation White Paper

Aprende Sobre las Estrategias de Ventas para Épocas de Recesión que Pueden Convertir la Recesión en una Oportunidad de Ventas.

¿Su organización ve la recesión como un problema para las ventas o como una oportunidad comercial estratégica? La mayoría de las organizaciones la perciben como un problema y se pierden una gran oportunidad para hacer crecer su negocio. Ante la recesión, muchas empresas responden como si se tratara de una época de pocas ventas. Sin embargo, existen diferencias fundamentales entre una época de pocas ventas y una recesión. Si las organizaciones comprenden esas diferencias y se adaptan, pueden mantener sus actividades comerciales durante una recesión y, una vez superada, surgir con mayor crecimiento potencial, clientes leales, ingresos más sólidos y mayor unificación.

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Read full history - Demostración de CRM On Demand en Flash, ¿Cuál es Su Estrategia de Ventas Para Épocas de Recesión?Free Oracle Corporation Demo

La clave está en el vendedor: Cómo tomar ventaja de Web 2.0, Soluciones Java Esenciales, Free Oracle Corporation White Paper

La clave está en el vendedor: Cómo tomar ventaja de Web 2.0, Free Oracle Corporation White Paper

Este documento examina los desafíos que enfrentan los vendedores, la creciente tendencia de la Web 2.0 en la empresa, y los factores principales para una nueva generación de aplicaciones sociales que complementan los sistemas tradicionales de CRM para ayudar a los vendedores cerrar más contratos y mucho mas rápido.

Asi cómo las aplicaciones Web 2.0 Twitter y Facebook han cambiado la forma en las que personas se comunican e interactúan dentro de las redes sociales personales, los vendedores necesitan aplicaciones comparables que faciliten la colaboración dentro de las redes sociales de la empresa y de esa manera aumentar su eficacia en las ventas. Los vendedores necesitan aplicaciones que funcionen de la manera mas simpley asi aumentar su eficacia en las actividades fundamentales de trabajo diario. ¿Qué Implementación de CRM es la que Usted Necesita?, Free Oracle Corporation White Paper Una Guía para Elegir Entre Múltiples Opciones de Implementación de CRM. Empresas de todo tipo y tamaño han aprovechado las aplicaciones CRM para mejorar drásticamente los niveles de ventas, marketing y servicio. Sin embargo, para completar el proceso de selección de CRM aún queda una decisión clave que tomar: elegir una aplicación interna o un servicio según demanda. Soluciones Java Esenciales, Free Oracle Corporation White Paper Ahora los clientes pueden obtener los beneficios de una infraestructura basada en Java, que incluye una mayor productividad de desarrollo, menos defectos, un núcleo probado y cumplimiento de las normas. Se traspasaron las barreras tecnológicas que una vez impidieron que las empresas adopten enfoques basados en Java en aplicaciones esenciales con necesidades de computación extremas y previsibles. Los últimos avances en toda la pila Java colocan a Java en una posición con la capacidad de impulsar la próxima generación de computación empresarial.

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Read full history - La clave está en el vendedor: Cómo tomar ventaja de Web 2.0, Soluciones Java Esenciales, Free Oracle Corporation White Paper

Base de datos y servidor de almacenamiento Exadata de Sun Oracle, Free Oracle Corporation White Paper

Base de datos y servidor de almacenamiento Exadata de Sun Oracle, Free Oracle Corporation White Paper

Este documento examina cómo el servidor de almacenamiento Exadata de Sun Oracle permite a las empresas acelerar el rendimiento de bases de datos, manejar cambios y el crecimiento de una forma escalable y progresiva, y proveer disponibilidad y protección de datos de misión crítica.

Hoy en día empresas cada vez más necesitan obtener una plataforma de base de datos unificada para permitir el despliegue y la consolidación de todas sus aplicaciones en una infraestructura común. Ya sea que se trate de OLTP, Data Warehousing o cargas de trabajo mixtas, una infraestructura común ofrece la eficiencia y la reutilización de las necesidades de los centros de datos - y hace la nube de computación en casa una realidad.

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Read full history - Base de datos y servidor de almacenamiento Exadata de Sun Oracle, Free Oracle Corporation White Paper

Delivering a 'Wow' Customer Experience, Free Oracle Corporation Whiteboard Video

Social CRM Comes of Age, Free Oracle Corporation White Paper

Gain useful insight and learn more about Social CRM with this white paper.

Web 2.0. Collaborative computing. Social media. And now Social CRM. These terms are used interchangeably, and often, to describe the massive transformation taking place across organizations today. In short, the impact of this social communications makeover has shifted ownership of the customer/company relationship to the customer - which changes how businesses must respond. Who is this "social customer"? What strategies and tools do the newest CRM solutions provide to leverage this new reality? Read this white paper to learn more about Social CRM.

21st Century Human Capital Management: Adapting to the Demands of Change (Row Henson Book Chapter), Free Oracle Corporation Book Chapter

New Book chapter written by Row Henson, an Oracle HCM Fellow, from the IHRIM book "21 Tomorrows: HR Systems in the Emerging Workplace of the 21st Century".

This chapter focuses on the demographics of the new workforce, the changes in how people conduct business along with what that “business” looks like, and the impact technology will have on all in the future.

Delivering a 'Wow' Customer Experience, Free Oracle Corporation Whiteboard Video

Rich Caballero, vice president of product management at Oracle, explains the difference between a miserable customer experience and a "wow" one.

In today's environment, companies can't just compete on price and product. They must also deliver a great customer experience.

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Read full history - Delivering a 'Wow' Customer Experience, Free Oracle Corporation Whiteboard Video

Best Practices in the Call Center: A Customer Touch-Point Methodology, Free Oracle Corporation Best Practices

Best Practices in the Call Center: A Customer Touch-Point Methodology, Free Oracle Corporation Best Practices

Explore how you can improve operational efficiencies and also customer satisfaction by establishing your own customer touch-point methodology.

One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer "touch-points" must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions. By tracking the interplay between these, you can more easily identify meaningful key performance indicators.

Publisher: Oracle Corporation

Social CRM Comes of Age, Free Oracle Corporation White Paper

Gain useful insight and learn more about Social CRM with this white paper.

Web 2.0. Collaborative computing. Social media. And now Social CRM. These terms are used interchangeably, and often, to describe the massive transformation taking place across organizations today. In short, the impact of this social communications makeover has shifted ownership of the customer/company relationship to the customer - which changes how businesses must respond. Who is this "social customer"? What strategies and tools do the newest CRM solutions provide to leverage this new reality? Read this white paper to learn more about Social CRM.

21st Century Human Capital Management: Adapting to the Demands of Change (Row Henson Book Chapter), Free Oracle Corporation Book Chapter

New Book chapter written by Row Henson, an Oracle HCM Fellow, from the IHRIM book "21 Tomorrows: HR Systems in the Emerging Workplace of the 21st Century".

This chapter focuses on the demographics of the new workforce, the changes in how people conduct business along with what that “business” looks like, and the impact technology will have on all in the future.

Delivering a 'Wow' Customer Experience, Free Oracle Corporation Whiteboard Video

Rich Caballero, vice president of product management at Oracle, explains the difference between a miserable customer experience and a "wow" one.

In today's environment, companies can't just compete on price and product. They must also deliver a great customer experience.

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Read full history - Best Practices in the Call Center: A Customer Touch-Point Methodology, Free Oracle Corporation Best Practices

Oracle Magazine, Free Oracle Magazine Subscription

Oracle Magazine, Free Oracle Magazine Subscription

Contains technology strategy articles, sample code, tips, Oracle and partner news, how to articles for developers and DBAs, and more.

Oracle Magazine contains technology strategy articles, sample code, tips, Oracle and partner news, how to articles for developers and DBAs, and more. Oracle (NASDAQ: ORCL) is the world's largest enterprise software company. For more information about Oracle, please visit their Web site at http://www.oracle.com. Oracle is a registered trademark of Oracle Corporation and/or its affiliates. Other names may be trademarks of their respective owners.

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Read full history - Oracle Magazine, Free Oracle Magazine Subscription

Electronic Free Case Stufy: Lab Notebooks in Drug Development,Free Medical Design Briefs Subscription

Electronic Lab Notebooks in Drug Development, Free Accelrys Software Case Study

Learn how to implement and use an ELN in validated environments.

Many life science organizations can't conceive how they would comply with strict regulatory mandates for documenting and validating methods, processes, and testing WITHOUT paper. Often, however, paper-based workflows are only standard because they are familiar. Electronic workflows can actually improve efficiency by reducing the amount and improving the overall quality of documentation. Read how groups at Bristol-Myers Squibb Business Services Limited and AstraZeneca introduced Electronic Lab Notebooks (ELNs) to streamline their validated workflows. You'll learn how the ELN: Cut AstraZeneca's GMP API manufacturing tech transfer documentation time in half Helped BMS avoid "paper on glass" processes, resulting in a streamlined electronic workflow for GxP analytical R&D testing Enabled quality and regulatory compliance groups at both sites to refine processes for better efficiency and compliance Download this FREE case study NOW to see how ELNs can drive more efficient validated R&D workflows in regulated environments! Medical Design Briefs, Free Medical Design Briefs Subscription Subscription Features exclusive coverage of the latest medical and bio-medical innovations from NASA, its industry partners, and other major players in medical R&D worldwide. From heart pumps and defibrillators to surgical robots, NASA has developed thousands of medical breakthroughs on the way to space. Articles and product briefs focus on design advances that are shaping the future of health care — improving safety and saving lives while reducing costs. Each issue will report on electronics, sensors, test & measurement, imaging, software, materials, mechanical components, manufacturing/prototyping, and much more.

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Read full history - Electronic Free Case Stufy: Lab Notebooks in Drug Development,Free Medical Design Briefs Subscription

PCI Compliance for Dummies, Free Qualys, Inc. eBook

PCI Compliance for Dummies, Free Qualys, Inc. eBook

Get the facts on PCI Compliance and learn how to comply with the PCI Data Security standard.

Complying with the PCI Data Security Standard may seem like a daunting task for merchants. This book is a quick guide to understanding how to protect cardholder data and comply with the requirements of PCI - from surveying the standard's requirements to detailing steps for verifying compliance. PCI Compliance for Dummies arms you with the facts, in plain English, and shows you how to achieve PCI Compliance. In this book you will discover: What the Payment Card Industry Data Security Standard (PCI DSS) is all about The 12 Requirements of the PCI Standard How to comply with PCI 10 Best-Practices for PCI Compliance How QualysGuard PCI simplifies PCI compliance

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Read full history - PCI Compliance for Dummies, Free Qualys, Inc. eBook

Employee-owned Smartphones: Seize the Opportunity, Free RIM (Research In Motion) White Paper

Employee-owned Smartphones: Seize the Opportunity, Free RIM (Research In Motion) White Paper

Discover new strategies and policies IT management is using to embrace the personal mobility wave in their organizations.

It's no longer feasible for an IT department, regardless of company size, to ignore the smartphone push from the majority of the employee population. IT management must attempt to channel the chaos and determine ways to embrace the personal mobility wave while maintaining effective security and management measures, especially in relation to the corporate network. This new environment calls for innovative mobile strategies, new policies, and a fresh approach to allowing smartphones access to corporate resources. IT management must take a leadership role in setting those strategies and policies. Download this white paper to learn more.

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Read full history - Employee-owned Smartphones: Seize the Opportunity, Free RIM (Research In Motion) White Paper